Shipping policy
Shipping Policy
Last Updated: July 3, 2026
Welcome to The Pet World! We are committed to delivering your pet supplies quickly, safely, and efficiently.
Order Processing
- Orders are processed as quickly as possible after your payment is confirmed.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festive seasons or high-demand periods, processing times may be slightly longer.
Delivery Timelines
We aim to deliver your orders within the following timeframes:
- Mumbai: Delivery within 24 hours.
- Thane: Delivery within 24 hours.
- Pune: Delivery within 2 business days.
- Other Locations: Delivery times may vary depending on the courier service and destination.
Please note that delivery timelines are estimates and may occasionally be affected by weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive tracking details via SMS, WhatsApp, or email (where applicable), so you can track your shipment.
Incorrect Shipping Information
Please ensure your delivery address and contact number are accurate when placing your order. The Pet World is not responsible for delays caused by incorrect or incomplete shipping information.
Damaged or Missing Orders
If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order. We will investigate the issue and provide a suitable resolution.
Contact Us
If you have any questions about your order or shipping, please contact us:
The Pet World
Phone/WhatsApp: 9833101100
Our team will be happy to assist you.